bendyTerms of Use

Account opening on bendy starts with email verification, identity document submission, and selection of a deposit method from our eight payment options. By creating a bendy account, you agree to the terms outlined on this page and accept our service conditions.

We at bendy operate an online gaming and sportsbook platform available only where local law permits. Our services include football and tournament markets (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

These terms govern your use of bendy, your account, deposits, withdrawals, bonuses, and dispute resolution. We encourage you to read them carefully before opening an account.

Account Conditions and Deposit Terms on bendy

Account Opening and Verification

To open a bendy account, you must provide your full name, date of birth, email address, and phone number. We require you to verify your email and phone via SMS code before your account is active. Before your first withdrawal, we require identity verification: a government-issued ID (KTP, passport, or driving license) and proof of address (utility bill or bank statement dated within three months).

We reserve the right to request additional documentation if we suspect fraudulent activity or if your account triggers our compliance review procedures. Verification is subject to standard business hours and may take up to one business day. Once verified, your account remains active for deposits, wagers, and withdrawals.

Deposits and Payment Methods

bendy accepts eight deposit methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets, and mobile banking, local payment, online payment, e-wallet for bank virtual accounts. E-wallet deposits are instant. Bank virtual-account transfers settle within standard banking hours. We do not charge deposit fees.

Your deposit is credited to your bendy account balance immediately upon successful payment. You are responsible for ensuring you deposit from an account in your own name. We do not accept deposits from third parties. Deposits made during regional holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi may experience delays due to banking service closures.

Withdrawals and Settlement

You may request a withdrawal at any time, subject to verification review. We process withdrawal requests to your original deposit method. E-wallet withdrawals typically settle faster than bank transfers, but both follow standard provider timelines. We do not charge withdrawal fees.

Withdrawal requests are subject to compliance review. If your account is flagged for verification, we may place a temporary hold on your withdrawal pending document review. We will notify you of any hold and the reason for it. Once cleared, your withdrawal is processed subject to standard settlement windows.

Bonus Terms

bendy may offer promotional bonuses to new or existing account holders. Any bonus offer is subject to specific terms, including minimum deposit requirements, wagering conditions, and game restrictions. We display these terms clearly before you accept a bonus.

Bonuses are credited to your account balance but may be subject to wagering requirements before withdrawal. If you do not meet the wagering requirement within the specified timeframe, the bonus may expire. We reserve the right to modify or cancel bonus offers at any time with notice.

Our bendy Policies and Dispute Resolution

Account Suspension and Closure

We reserve the right to suspend or close your bendy account if we suspect fraudulent activity, violation of these terms, or breach of applicable law. If we suspend your account, we will notify you of the reason and provide an opportunity to respond. Upon account closure, we will return your account balance to your original deposit method, subject to any pending verification holds.

Dispute Resolution

If you dispute a transaction or believe an error has occurred on your bendy account, contact our support team via live chat, email, or in-app messaging. Provide details of the disputed transaction, including the date, amount, and game or market involved. Our team will investigate and respond within standard business windows.

If you are not satisfied with our response, you may escalate your dispute. We will review escalated disputes with priority and provide a final decision. If you remain unsatisfied, you may pursue dispute resolution through your payment provider or local consumer protection authorities.

bendy operates with transparency in account terms, deposit and withdrawal processes, and dispute handling.

Jurisdiction and Applicable Law

bendy is available only where local law permits online gaming. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of bendy comply with their own jurisdiction's law. If you access bendy from a jurisdiction where online gaming is prohibited, you do so at your own risk and bendy is not liable for legal consequences.

These terms are governed by the laws of the jurisdiction in which bendy operates. Any legal action or proceeding arising from these terms or your use of bendy must be brought in the courts of that jurisdiction.

Limitation of Liability

bendy is not liable for losses incurred through your own decisions, including wagers placed, bonuses forfeited, or market outcomes. We are not liable for technical failures, service interruptions, or third-party payment provider delays, except where such failures result directly from our negligence.

Your use of bendy is at your own risk. We provide the platform and services on an "as is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes from any wager or game.

• Account opening requires email verification and identity documents before withdrawal.
• We accept eight deposit methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet.
• Withdrawals are processed to your original deposit method.
• Bonuses are subject to specific terms and wagering requirements.
• bendy is available only where local law permits online gaming.